“There clearly must be some upgrades to a few of their infrastructure,” Crispen mentioned. “That’s an enormous problem.”
The facility outages in December precipitated extreme disruptions throughout town, affecting households, eating places and even Metropolis Corridor. Shortly after the facility outages started, PG&E supplied clients reduction within the type of reimbursements and a few resort stays.
Officers at PG&E on Thursday mentioned the corporate supplied computerized invoice credit totalling $50 million to all impacted clients. Residential clients had been credited $200, and non-residential clients obtained $2,500, and the corporate mentioned about 2,700 claims, or 90% of these submitted, have been resolved.
Nonetheless, many residents mentioned they struggled to safe claims.
Sean Kim, proprietor of the Richmond District ice cream store Joe’s Ice Cream, mentioned gallons of product spoiled throughout the outage, resulting in a significant lack of income. Through the listening to, Kim detailed the tedious necessities he confronted attempting to file claims for his enterprise after the outage and what he and different retailers mentioned was a cumbersome, fruitless endeavor.
“Let’s be clear about what accountability means. It doesn’t imply a press launch. It does imply a web site replace … It doesn’t imply invoice credit that don’t come near protecting precise losses. It doesn’t imply an opaque claims course of that’s sluggish, complicated and tough to navigate,” Wong mentioned.
Within the wake of {the electrical} failures, which had been in some circumstances attributable to a fireplace, some metropolis supervisors have urged breaking ties with PG&E. Town is actively exploring choices for a public utility various.
“We’re a metropolis that’s liable to earthquakes and fires. That would have been a lot worse,” Supervisor Bilal Mahmood mentioned.
Town’s director of the Division of Emergency Administration, Mary Ellen Carroll, mentioned that regardless of what number of residents had been impacted, “this was a comparatively small occasion for the bigger inhabitants of San Francisco. However even on a comparatively smaller kind occasion, the impacts had been important.”
Shifting ahead, she mentioned, “We’d like higher coordination and communication with PG&E because the vitality supplier and town … Inside PG&E, there was problems with communication inside the group.”
Mahmood is sponsoring a separate listening to with PG&E, set to happen on March 2 on the Land Use and Transportation Committee.

That listening to will concentrate on robotaxis, equivalent to Waymos, which stalled on the street and precipitated site visitors jams blocking public security responders throughout the December energy outages.
“This wasn’t simply a type of outages the place essentially the most tough consequence is resetting your alarm clock. This was an emergency citywide,” Mahmood mentioned throughout Thursday’s listening to. “There was site visitors chaos with Waymos scuffling with the failing stoplights. Cell networks had been unreliable.”
Wong mentioned he’s conscious of an extra deliberate energy outage anticipated for subsequent week.
“Now, we’re listening to about one other deliberate outage subsequent Tuesday, Feb. 17, on Lunar New Yr,” he mentioned on the listening to. “One other vacation, one other disruption for our residents and small companies.”
